Business Areas
MSI's professional staff is fully trained and experienced in many different
areas of business. We have the experience that you are looking for:
- Computer Consulting
To provide a client with a professional independent and unbiased opinion about
a problem and possible solutions. To determine the needs/wants of an organization
and their goals for information technology, and help the client reach those
goals.
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- Systems Analysis
The ability to listen and get to the source of a client's problem. To recommend
appropriate hardware and/or software to solve a problem. To determine the
status of a client's computing systems and any improvements to that system.
Determine what hardware/software is already present and the current layout
of a system.
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- Systems Design
The creation of a plan for a computer system. What components will compromise
the system, including hardware and software. Determine layout of new system.
Create documentation of design for use in implementation. Collaborate with
client on design and needs of organization.
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- Software Development
Design, code, test and implement software created for a client. Analyze the
client's need for software development and the problem it should solve. Determine
the best language to write it in. Test software throughout development to
ensure that it meets the client's needs and will work on their system. After
development of final version of software, install on client's system (see
systems implementation). Example:GM Launch.
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- Systems Implementation
Create the new system using the plans obtained in the systems design phase.
Purchase hardware/software, install, and test the system for problems. Also,
to install off the shelf software in an existing system. Example: GoldMine,
MSI's software.
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- Computer Training
Use of CD-ROM's and videos to train users on MSI's software and GoldMine
software. Also, the use of site visits to teach users new processes and features.
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- Hardware/Software Support
To answer questions and solve problems either over the phone, email or
in person, that arise from software development, or systems implementation.
To create custom reports for GoldMine, or fix problems that occur in software
or hardware installed on a system. Provide updates and patches for software.
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